About Us Peoples State Bank of Velva is a family-owned community bank committed to providing exceptional service and building lasting relationships with our customers. We are looking for a friendly, customer-focused individual who enjoys helping others and takes pride in getting to know customers by name. Position Summary As a Customer Service Representative, you will serve as a primary point of contact for customers, assisting with account services, answering questions, resolving concerns, and providing information about our products and services. The ideal candidate is personable, detail-oriented, and passionate about delivering outstanding customer experiences. Responsibilities Assist customers with account inquiries and banking services Build strong relationships through friendly and professional communication Identify customer needs and recommend appropriate products and services Open and close the bank as assigned Process customer transactions and maintain accurate records Resolve customer concerns and follow through to completion Answer incoming calls and respond to customer requests Maintain compliance with bank policies and procedures Support daily branch operations and administrative tasks Qualifications Previous customer service and/or banking experience preferred Strong communication and interpersonal skills Excellent problem-solving abilities Ability to multitask and stay organized in a fast-paced environment Professional demeanor and positive attitude Basic computer skills and willingness to learn banking systems High school diploma or equivalent required Benefits Health Insurance Dental Insurance Paid Time Off Profit Sharing Requirements Ability to work on-site during scheduled business hours Ability to occasionally commute to Velva, ND Work Remotely No If you enjoy working with people, value community relationships, and want to be part of a local team that makes a difference, we encourage you to apply.

Pay:

From $20.00 per hour

Work Location:

In person