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Ryan Family Dealerships

Service Advisor

Entry-Level JobVerifiedNo experience needed

Career Insights for Automotive Customer Service Representative

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Based on North Dakota data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$49,916 / year median in North Dakota

+12% projected growth

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Job Description

Service Advisor Ryan Family Dealerships Do you enjoy helping people, staying organized, and calmly explaining why a "quick noise" might take a little longer than expected? Perfect. We're looking for a Service Advisor who can juggle customers, schedules, and repair orders—with a sense of humor.
What You'll Do:
Greet customers like you're genuinely glad they showed up Translate "car noises" into actionable service recommendations Keep customers informed while using plain English Balance customer expectations with real-world repair timelines Coordinate with technicians to keep work moving and expectations realistic Turn stressful car days into surprisingly pleasant experiences
What We're Looking For:
Strong customer service and communication skills Ability to multitask without losing your cool (or your smile) Automotive or service experience is a plus, but people skills matter most A sense of humor—you'll need it, and so will the customers Strong team player mentality (this is a big department with assorted personalities)
WHAT WE OFFER
Competitive compensation ($4000-$10000 monthly) Paid Medical Dental, Vision, Life Insurance Options Paid Vacation/Holiday/Sick 401(K) Fun and Rewarding work environment Advancement opportunities (more than 70% of our management was promoted from within)
SCHEDULED HOURS
Monday thru Friday, 7:30 AM-6:00 PM, Saturdays (Rotating) 9:00 AM- 2:00 PM