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Centris Federal Credit Union

Lead Services Representative (Capehart)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,327 / year median in Nebraska

-5% projected decline

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Job Description

Lead Services Representative (Capehart) Centris Federal Credit Union - 3.9 Bellevue, NE Job Details Full-time 4 hours ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Qualifications Bachelor's degree
Full Job Description Position:
Lead Services Representative (Assistant Branch Manager)
Hours :
40 hours per week (primarily 8:45am-5:45pm), some Saturday's required.
Position Overview:
The primary purpose of this position is to assist Centris Federal Credit Union in our mission to be a trusted life-long financial partner with our members and to assist our members in achieving their financial needs and goals. A Lead Services Representative assists in directing and overseeing the activities of the branch while originating loans, providing service and promoting Credit Union products and services.
Essential Responsibilities:
Promote and model the Centris Vision, Mission, Values and Team Principles. Provide unparalleled service to both internal and external members in accordance with the Centris Service Promises. Create and/or develop relationships with internal and external members. Serve members by identifying needs, educating and recommending products or services, and performing functional duties efficiently and accurately which may include but is not limited to opening and maintenance of various accounts, originating loans, IRA, certificates, account maintenance, fraud, etc. Assists the Financial Services Manager in directing and overseeing the activities of the branch. What's In It for
You:
Invest in
Yourself:
Centris offers tuition reimbursement!
Performance Pays Off:
Enjoy potential pay increases up to 5% in your first 12 months.
Celebrate Success:
Annual corporate incentives for all team members!
Treat Yourself:
Company-paid DoorDash membership.
Secure Your Future:
Benefits (health, dental, vision), 401K match, PTO, 11 paid holidays, and community volunteer paid time. A collaborative and inclusive work environment. Ready to Dive In? Your Journey Starts Here! Join us at Centris Federal Credit Union and embark on a career that's truly rewarding! Experience Required 2 year(s): Personal banking and lending experience Preferred Supervisory or leadership experience Education Required Bachelors or better in Business, Finance, or Accounting or related field Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.