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SiteOne Landscape Supply

Customer Service Warehouse Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Nebraska data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,327 / year median in Nebraska

-5% projected decline

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Job Description

Company Overview:
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview:
Our Shippers/Receivers help achieve world-class store performance while contributing to and supporting the overall branch strategy, performance, and growth. Shipper/Receivers receive orders, process outgoing shipments, and help maintain the overall organization of the branch. What you'll do: Receive purchase orders and transfers and receives inter-company transfers Process outgoing shipments of products via UPS or other delivery methods Document and resolves discrepancies related to transfers and purchase orders Stock product in correct warehouse location Process customer orders and provides technical advice Pull orders and prepares loads for delivery to customer Assist in the loading and unloading of trucks Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Maintain a safe working environment
Skills We Are Seeking:
: Must be able to lift a minimum of 50 pounds Forklift experience preferred Strong attention to detail and organizational skills Ability to work quickly and accurately Ready and willing to learn and adopt new technologies and ways of working Landscape, Nursery, or Irrigation product knowledge is helpful High school diploma or equivalent preferred