Are you a problem-solver with strong communication skills and a passion for helping customers? We're looking for a Customer Service Representative to ensure timely and accurate order processing, maintain excellent customer relationships, and coordinate operational duties. If you thrive in a fast-paced environment and enjoy making a positive impact, this role is for you!

Schedule:

Monday -

Friday:

12pm - 9pm

What You'll Do:

Solicit outbound freight to maintain network balance and high service levels. Interact with customers, address concerns, and respond promptly to inquiries. Forecast customer needs and proactively provide solutions. Process customer orders and schedule loading/unloading appointments. Track shipments from pickup to delivery and ensure timely updates. Travel as needed to support customer relationships and operations.

What We're Looking For:

Excellent verbal and written communication skills. Strong problem-solving and decision-making abilities. Ability to work independently and exercise discretion. Proficiency with Microsoft Office Suite or similar software. Bachelor's degree or 3-4 years of related experience (or equivalent combination). Valid driver's license and ability to travel.

Why You'll Love It:

Direct impact on customer satisfaction and operational success. Opportunities for growth and professional development. Competitive pay and benefits. Ready to deliver exceptional service and build lasting customer relationships? Apply today!

Pay:

$54,000.00 - $58,000.00 per year

Benefits:

401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance

Work Location:

In person