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Kubat HealthCare

CSR - Customer Experience Associate

Career Insights for Customer Service Representative (General)

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Based on Nebraska data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,327 / year median in Nebraska

-5% projected decline

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Job Description

Would you enjoy creating a welcoming environment for patients and guests when they come through the door or call over the phone? Check out this opportunity with us at Kubat HealthCare! Schedule is Monday through Friday 8:30 a.m. - 5:00 p.m.
What you will be doing:
Greeting respiratory patients, customers and visitors in a friendly and professional manner in person and over the phone Processing customer payment and credit transactions Assist in resolving patient and customer concerns and issues Maintain the neat and clean appearance of the respiratory showroom and work area What will a qualified candidate need? One or more years of office experience Excellent customer service skills Organized and great time management skills Ability to understand insurance coverage guidelines for respiratory durable medical equipment Working knowledge of
MS Office:
Outlook, Word, Excel