Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Norfolk Motor Company

Express Lube Advisor

Career Insights for Automotive Customer Service Representative

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Nebraska data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$57,442 / year median in Nebraska

+11% projected growth

Explore Career

Job Description

Job Summary As an Express Lube Advisor, you will own our customer's experience in the Express Lube. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the oil change process, our Express Lube Advisors are true professionals who enjoy helping others. Looking for someone with retail sales and customer service experience. This position starts at $40,000 and has the potential for much more. Benefits 401K Plan Medical insurance Dental, Vision and Supplemental Insurance PTO Birthday Day Charity Day off Employee Discounts Holidays Flexible work schedule Responsibilities Oversee flow of Express Lube. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently
REQUIREMENTS
Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check. Interested candidates must possess a valid driver's license and have a satisfactory driving record.