Rick's Motorsport Electrics is a leading aftermarket powersports part manufacturer known for our reliable OEM replacement parts and incredible customer service. We are looking to add a dedicated, detail-oriented customer service representative to join our outstanding team! Responsibilities

• Answering telephone calls and providing customer service
• Communicating with customers via phone, text and email for sales, warranty and technical assistance
• Taking orders, generating invoices and processing payments
• Processing online orders
• Providing accurate information about Rick's Motorsport Electrics products and services
• Issuing and processing return authorizations and warranty claims
• Performing data entry tasks accurately and efficiently, maintaining up to date records
• Filing and organizing records
• Perform other duties as assigned Required Qualifications
• High School diploma or equivalent
• Previous customer service, administrative assistant, or office experience
• Excellent phone etiquette and customer service skills
• Strong verbal and written communication skills
• Demonstrated organizational, time management, and multitasking skills
• Computer literacy, including proficiency in Microsoft Office based software
• Ability to work independently as well as collaboratively
• Adaptability to change and strong problem-solving skills Preferred Qualifications
• Previous experience with

ERP/SAP/CRM

software

• Previous experience or interest in the power sports industry
• Bilingual (Spanish preferred)

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan

Work Location:

In person