354 of 10,000 Salary Confidential

Position range in Grafton County $14.80

• $22.28 Per hour Customer Service Representative
• West Lebanon
  Bar Harbor Bankshares
  

Occupation:

Customer Service Representatives

Location:

West Lebanon, NH

• 03784
  

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift Shift

Posted:

08/31/2026

Positions available: 1

Source:

NHWorks Job Match

Web Site:

NHWorks Job Match

Onsite /

Remote:

Work onsite all of the time

Updated:

09/02/2026

Expires:

09/30/2026

Job #: 531598

Job Requirements and Properties Work Onsite

Full Time Education

High School Diploma or Equivalent Age

18 and up Schedule

Full Time Job Type

Regular Duration

Permanent Employment Hours

40 Hours Per Week Public Transit

Available

Job Description

. Responsibilities (Essential):

• Process a variety of basic transactions for customers, without excessive differences or errors, while seeking opportunities to deepen existing customer relationships and identify sales opportunities. Including, but not limited to: o Basic account opening and maintenance; o Deposits, withdrawals, transfers; and o All Teller transactions including Vaults and ATMs.
• Navigate effectively through frontline software applications.
• Demonstrate ownership of customer problems or requests, following up to ensure effective resolution and customer satisfaction.
• Recognize and make referrals for loans, wealth, investments, insurance and other banking services, with support from more experienced team members as needed.
• Consistently meet established standards for first class customer service as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.
• Understand and begin to contribute towards meeting branch goals in deposits, loans and other categories.
• Enthusiastically support the Bank's Brand Behaviors and Guiding Principles.
• Adhere to regulatory requirements, such as Anti-Money Laundering and Bank Secrecy Act.
• Comprehend and adhere to federal banking regulations in accordance with Bar Harbor Bank & Trust's policies and procedures.
• Actively participates in individual ROCK goal setting; works toward achieving individual, branch and department ROCKS as established. Responsibilities (Marginal):
• Perform other duties as requested.

Required Education & Experience:

• Minimum of a high school degree or the equivalent
• Banking, retail and/or customer service experience is preferred
• Active listening and communication skills, both verbal and written, are essential
• Demonstrated ability to solve problems and acclimate quickly to changing priorities; multi-tasking
• Team orientation; working collaboratively with teammates to achieve greater results
• Honesty and integrity

Physical Demands and Work Environment:

Physical Demands:

General office environment. This role requires prolonged periods of standing and looking at a computer screen; repetitive motion of wrists and fingers, as well as reaching over the counter; talking and hearing; the ability to lift/move 50 pound coin bags.

Work Environment:

General office environment.

Schedule Expectations:

Must be flexible to include Saturday coverage.

Required Travel:

Some travel may be required. Must be flexible to travel to other Bank locations as needed.

ADA/EEO Statement:

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. These are the requirements for an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.