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Seasonal Call Center Representative (Sign-on Bonus)
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Scorecard
Based on New Hampshire data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$40,713 / year median in New Hampshire
-3% projected decline
Job Description
Position range in Grafton County $31k
- $46k Per Year Seasonal Call Center Representative (Sign-on Bonus)
Irving Oil
Occupation:
Customer Service Representatives
Location:
West Lebanon, NH
- 03784
Job Type:
Full Time (30 Hours or More)
Posted:
09/01/2026
Positions available: 1
Source:
Irving Oil
Web Site:
www.irvingoil.com
Job #: R129149
Job Requirements and Properties Work Onsite
Full Time Education
Diploma / High School Equivalent Schedule
Full Time
Job Description
. As a Seasonal Call Center Representative, you will address various customer needs such as account maintenance, billing inquiries, product orders, and overall communication with the company. Your goal will be to deliver exceptional customer service, handling incoming calls, and ensuring efficient product delivery interactions. Your success will be measured by your ability to provide excellent customer service.
What We Offer:
- Work Environment
- Be a part of an onsite collaborative environment that cultivates individual growth
- Competitive Compensation
- Including an annual bonus plan, and 401k company matched up to 4%
- Flexible Benefits Plan
- In effect on the first day of the month following the date of hire and offers three levels of coverage to select from to meet your unique, personal needs
- Paid Vacation
- Plus an annual option to purchase additional vacation, too
- Wellness Support
- With 24/7 access to our Employee & Family Assistance Program
- Opportunity to give back to some amazing causes in our community
- Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program
Your Responsibilities:
- Provide quality care to our customers by taking ownership of all customer inquiries on heating oil, propane, and diesel service and delivery
- Provide point of contact for our customers and excellence through verifying and updating customer account information, troubleshooting and/or solving customer concerns
- Providing accurate information on products and services as well as educating customers on our products and services
- Perform account maintenance by ensuring customer records are up to date and accurate information is recorded
- Partner with other departments to follow-up with all customer inquiries
- Contribute to a team environment by performing other duties as required Additional Information
Help for Additional Information.
Your Skills:
- Ability to work well within a team environment
- Must be able to work weekends
- Ability to multi-task and manage time effectively
- Ability to work in a fast-paced environment
Your Experience:
- High School Diploma or equivalent
- ADDS software experience is an asset
- 2+ years of experience working in customer service The expected hourly range for this position is $18.00
- 21.
60. Placement within range will be based on relevant experience, qualifications, and skills. Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that's created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone's responsibility.? Job Requirements
- Work Experience Customer Service Job Requirements
- Education Diploma/High School Equivalent
Benefits
- Paid Time Off (PTO)
- Volunteer Time Off (VTO)
- 401(k) Plans
- Bonuses/Stipends