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Hilton Grand Vacations

In House Marketing Rep

Entry-Level JobVerifiedNo experience needed
Pay: Not specified
Posted: 8 weeks ago
Location: Lincoln, NH (Onsite)
Last Updated: 1 week ago
Hours: Full-Time
Expires: 9/30/2026

Career Insights for Customer Service Representative (General)

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Scorecard

Based on New Hampshire data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,347 / year median in New Hampshire

-0% projected decline

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Job Description

Do you enjoy connecting with people and creating memorable experiences? Are you ready to take control of your earning potential? We invite you to join our team as a Marketing Concierge and help us deliver unforgettable vacation experiences!
What You'll Do:
Engage Guests:
Call assigned leads and connect with guests during their stay to schedule In-Tours/FL-Tours.
Promote Experiences:
Work shifts at Resort Check-In, engaging with owners/guests to book them for presentations.
Exceed Goals:
Achieve and surpass performance metrics while contributing to team success.
Stay Organized:
Complete and submit daily and weekly reports to the In-House Marketing Manager.
Support Operations:
Assist with additional duties and company initiatives as assigned. What You Bring to the
Team:
High school diploma or equivalent required. At least 6 months of experience in sales or customer service (preferred). Knowledge of the timeshare industry and customer service fundamentals is a plus. Proficiency in MS Office, including Outlook, Word, and Excel. Strong interpersonal and communication skills to effectively collaborate at all organizational levels. Why choose us? We are more than just a workplace; we are a community that values:
Friendliness:
A team-oriented culture where everyone feels welcome.
Integrity:
Customer service is at the heart of what we do.
Community Involvement:
We give back to the communities we serve.
Purpose:
We market, sell, and service a unique vacation lifestyle. How We Invest in
You:
Unlimited Earning Potential:
Weekly pay with performance-based incentives.
Work-Life Balance:
Flexible schedules and supportive management.
Career Growth:
Opportunities for professional development and advancement.
Customizable Benefits:
Tailored to meet your personal and family needs. What You Bring to the
Team:
High school diploma or equivalent required. At least 6 months of experience in sales or customer service (preferred). Knowledge of the timeshare industry and customer service fundamentals is a plus. Proficiency in MS Office, including Outlook, Word, and Excel. Strong interpersonal and communication skills to effectively collaborate at all organizational levels.