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EB
Embroidery by Everything Personal
Customer Service Associate
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New Hampshire data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$41,347 / year median in New Hampshire
-0% projected decline
Job Description
Overview We're looking to add a key part-time worker to our team. The job would consist of customer care, order processing, folding, and trimming. The right candidate will be personable, reliable, and have strong attention to detail. Duties Provide friendly, professional assistance to customers in store as well as via phone and email Handle inbound and outbound calls Assist clients with inquiries related to products & services Checking in product Final checks and Quality control of embroidered products for customers including trimming out backings and stray threads folding and packaging apparel for customer orders Skills good interpersonal communication skills in person and on phones Fine motorskills and good eyesight Exceptional organizational skills to manage multiple tasks efficiently Customer service problem-solving expertise to analyze issues swiftly and provide clear resolutions Attention to detail in typing, data entry, and record keeping ensures accuracy across all interactions