Meredith Place Veterinary Emergency is looking for a compassionate and skilled Client Service Representative to join our dedicated emergency and urgent care team. For more than 14 years, we have proudly served the Meredith community by providing exceptional emergency and urgent veterinary care. Key Responsibilities As a Client Service Representative, you will play a vital role in the client experience by: Greeting pet parents in a friendly, compassionate, and helpful wayAnswer incoming phone calls to provide details and expectations to inquiring individualsProcess registration forms and other associated documents for all visitsCommunicate invoice and payment option information to pet owners while completing the check out processSupport the hospital team to deliver high quality and compassionate care for the duration of their visitComplete various administrative duties from scanning records, to emailing patient visit informationWhat Were Looking ForPrevious experience in a veterinary hospital setting preferred, but not requiredAbility to multi-task while remaining calm in a busy settingOutstanding communication and organizational skillsDependabilityAbility to work evenings and weekends as neededPerks and Benefits Competitive compensationMonthly Bonus OpportunitiesHealth, Dental & Vision Insurance401(k) with Company MatchPaid Time Off & Holiday PayScrub AllowanceEmployee Assistance Program & Behavioral Health ResourcesFlexible SchedulingPaid Parental LeaveEmployee Pet Discount