Apply Full-time BDC Representative-Audi Nashua Nashua, NH

• Service Apply Job Type Full-time Description Join our team as a BDC Representative! Audi Nashua , part of the Lyon-Waugh Auto Group, is searching for a goal orientated professional to join our diverse team as Full-time BDC Representative . If you are someone who is friendly, enthusiastic and proactive, with a genuine passion for helping people and creating a positive experience for every customer—we can't wait to hear from you!

Schedule:

Monday-Saturday, with one scheduled weekday off Performance Based Compensation consisting of base hourly rate & monthly bonus structure

What You'll Be Doing:

Welcome clients in person at the desk or on the phone Assist clients with common questions and direct them to appropriate personnel Schedule and coordinate sales appointments, test drives, vehicle consultations, deliveries, and service appointments Respond to sales calls and digital inquiries promptly, professionally, and with a focus on creating the next step in the client journey Make outbound calls for appointment reminders, missed appointments declined services and upcoming maintenance Contact clients with open recalls, campaigns, special order parts Proactively manage client portfolios to identify new sales opportunities, including current owners who may be ready to upgrade, replace, add a vehicle Utilize CRM and portfolio-management tools to identify clients with upcoming lease or finance maturities, ownership milestones, equity opportunities, and other relevant purchase triggers Partner with the sales team to develop opportunities from previous clients, unsold prospects, service clients, and other areas of the dealership client base Keeping daily reports organized and up to date Following up with clients and internal team members Other duties assigned by management team What we can offer you: Comprehensive benefits package 401(k) options with company match PTO package that includes holidays, vacation, sick days, your birthday off, and a paid volunteer day longevity bonuses and paid trips Employee discounts on service, parts, and vehicle purchases Opportunities for tickets to concerts and sporting events Employee referral bonus Smoke free campuses Requirements Previous experience in automotive BDC preferred, but will train the right candidate Clear, professional communication skills—both verbal and written Proficient with Microsoft Word, Outlook, and Excel Strong attention to detail, with ability to manage multiple conversations and tasks simultaneously Highly organized, self-motivated, and dependable Familiarity with a multi-line phone system Confident phone presence with a friendly, helpful tone, along with a positive Ability to work independently as well as part of a team Apply View All Jobs