Customer Service Associate

Customer Service Associate

• 1st Shift Educational requirements: High school diploma or GED; advanced computer skills, including working knowledge of QuickBooks and Excel; and 2 to 4 years of related work experience .

Reports to:

Customer Service Manager.

Primary job responsibility:

Purchase Order processing, Work Order Generation, support customers in providing updates to active orders and late shipments.

Essential functions of the position:

Accepts, processes, and tracks sales orders; Coordinates and shares order and product status to ensure on-time delivery. With support from the Customer Service Manager, provides updates to inquiries on delivery times and product availability where appropriate; Maintains customer files and other documentation; Other related functions as needed. Is the work described above checked by another individual? ? YES ? NO Consistent motor skills and other requirements of the position:

Persistent:

Standing:

(10)%

Sitting:

(80)%

Walking:

(10)% Consistent lifting of up to 25 lbs.

• Occasionally Minimum lifting of 1 lb.
• Frequently Maximum carrying distance of up to 100 ft.
• Rarely Reaching
• must be able to reach machines and/or materials up to 6 ft. from the floor
• Rarely Kneeling
• Rarely Climbing stairs
• Rarely Repetitive motion
• right/left hand/wrist
• Frequently Repetitive motion
• right/left foot/ankle
• N/A Continuous arm motions
• Yes Must be able to avoid potentially moving objects which could cause injury
• Yes Must be able to grasp and move objects consistently and regularly

• Yes Vision:

  intricate nature of work requires vision of 20/20 with or without corrective lenses
• Yes Must be able to use gaging equipment and tools
• Yes Must demonstrate ability to work productively and efficiently with others
• Yes Microspec offers competitive wages and benefits, including: Sign-On Bonus Comprehensive Health Insurance Matching 401K plan annually after 1 year Entry-level 2 weeks paid vacation 64 Hours personal/sick time (unused time paid out at the end of the year ) Annual discretionary bonus Salary range
• 22•24 per hour based on experience