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WHSmith North America

Customer Service Associate - Atlantic City

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Customer Service Associate - Atlantic City at WHSmith North America Customer Service Associate - Atlantic City at WHSmith North America in Brigantine, New Jersey Posted in about 24 hours ago.

Type:

full-time Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associat e provides an exceptional customer experience and assists with general upkeep of the store. Job Responsibilities Greets and assists customers throughout their shopping experience Maximizes sales by suggesting products and up-selling when appropriate Remains knowledgeable of the store's merchandise and current promotions Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise Assists with inventory and receiving of merchandise Replenishes backstock to maintain appropriate levels of merchandise on the floor Conducts markdowns of merchandise as instructed Perform opening/closing duties, including securing cash registers and store security Communicates customer complaints and inventory concerns to management in a timely manner If identified as a keyholder, additional responsibilities will be assigned Other duties as assigned Job Requirements Previous retail or customer service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service conflicts Alcohol Beverage Awareness Cared (TAM Card) may be required Additional Security clearance may be required Satisfactory Criminal Background Check and Drug Testing May be required We have open roles throughout Las Vegas, Please mark all locations you are willing to consider in your answers to the application questions.