Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
P
Papertec
Customer Service Representative
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New Jersey data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Customer Service Representative Papertec - 4.0 Cedar Grove, NJ Job Details Full-time $35,000 - $45,000 a year 9 hours ago Benefits Paid holidays Health insurance 401(k) Paid time off 401(k) matching Flexible schedule Qualifications Microsoft Excel Microsoft Outlook Interpersonal skills Logistics customer service Order shipping Attention to detail Organizational skills Carrier management Full Job Description Customer Service Representative Join Our Growing Team! We are a well-established paper converting company seeking a highly motivated Customer Service Representative to join our team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in providing outstanding customer service. Responsibilities Provide exceptional customer service by phone and email. Process customer orders accurately and efficiently. Coordinate shipments and communicate with freight carriers. Obtain freight quotes and schedule shipments. Resolve customer inquiries and shipping issues in a timely manner. Work closely with production, purchasing, and warehouse staff to ensure on-time deliveries. Maintain accurate customer records and order information. Perform general office and administrative duties as needed. Qualifications Previous customer service experience is required. Experience working with freight companies and coordinating shipments is required. Strong organizational skills with excellent attention to detail. Ability to multitask and thrive in a fast-paced environment. Strong verbal and written communication skills. Proficient with Microsoft Office (Outlook, Excel, and Word). Experience with QuickBooks is a plus. What We Offer Competitive pay based on experience. Full-time position (40 hours per week). Health insurance benefits. 401(k) retirement plan. Paid holidays and paid time off. Stable, long-term employment with opportunities for growth. If you are dependable, organized, and enjoy working with customers in a busy manufacturing environment, we'd love to hear from you. Apply today and become part of our growing team!