Customer Service Representative Electric Mobility Cherry Hill, NJ Job Details Full-time $16 - $22 an hour 1 day ago Benefits On-the-job training Qualifications Teamwork Administrative experience Organizational skills Time management Office experience Full Job Description Job Summary The Customer Service agent works in an office setting where he/she is responsible for performing day-to-day operational tasks. The ideal candidate is able to quickly and efficiently handle telephone, email, and in-office requests in addition to scheduled weekly administrative responsibilities. Responsibilities Provide outstanding customer service by responding to inquiries via phone and email. Assist clients with product information, order processing, and issue resolution. Conduct outbound calling to follow up on customer inquiries and feedback. Maintain accurate records of customer interactions in our computerized system. Collaborate with team members to enhance the overall customer experience. Identify opportunities for upselling or cross-selling products based on customer needs. Stay informed about product updates and company policies to effectively assist customers. Qualifications Proven experience in a customer service or client-facing role is preferred. Bachelor's Degree or commensurate work experience. Previous work experience in an office setting is required. Computer experience in an Apple/Mac office environment is strongly preferred. Ability to work effectively in an office environment with a focus on teamwork. Experience with outbound calling and sales techniques is advantageous. Strong organization and time management skills. High level of attention to detail and accuracy in his/her daily work Multilingual candidates are encouraged to apply as we value diverse language skills. Proficient in using computer systems and software for data entry and record keeping. A positive attitude, patience, and problem-solving abilities are essential for success in this role.

Job Type:

Full-time Pay:

$16.00 - $22.00 per hour

Benefits:

On-the-job training

Experience:

customer service: 2 years (Required) Ability to

Commute:

Cherry Hill, NJ 08034 (Required)

Work Location:

In person