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AG
Action Group
Customer Service English/Spanish
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Currently seeking Customer Service English/Spanish to fill an opening for a company in Mine Hill, NJ. The ideal candidate should have two years + of Customer Service experience. Requirements of the
Previous experience in Customer Service or another related field.
Ability to build rapport with clients.
Positive and professional demeanor.
Excellent written and verbal communication skills.
Must be bilingual in English/Spanish. Benefits of the
Medical / Dental / Vision/ Term Life, no waiting period. Responsibilities of the
Document and update customer records based on interactions.
Develop and maintain a knowledge base of evolving products and services.
Quote parts and process orders.
Assist in other departments as needed.#INDDO
Customer Service:
Attention to detail, strong follow-up, and follow-through on verbal and written directions.Previous experience in Customer Service or another related field.
Ability to build rapport with clients.
Positive and professional demeanor.
Excellent written and verbal communication skills.
Must be bilingual in English/Spanish. Benefits of the
Customer Service:
The pay rate is $20-$22 per hour, DOE.Monday - Friday, 8:00 am-4:30 pm.Medical / Dental / Vision/ Term Life, no waiting period. Responsibilities of the
Customer Service:
Handle customer inquiries and complaints through email and phoneProvide information about the products and services.Document and update customer records based on interactions.
Develop and maintain a knowledge base of evolving products and services.
Quote parts and process orders.
Assist in other departments as needed.#INDDO