Why work for Mid-Atlantic Equine? You love horses but prefer an office setting to mucking out stalls. You enjoy interacting with horse people. You want to learn more about the medicine side of equine care. You enjoy working with a dedicated team. Job Overview Our Administrative/Client Services Assistants are responsible for providing administrative support to ensure efficient operation of the front desk. Your day will consist of phone calls (incoming and outgoing), appointment scheduling and data entry. We are searching for a candidate who can communicate effectively and professionally over the phone and through email to ensure our clients are receiving accurate and timely information. You should be detail oriented and have a team friendly mindset. Primary Responsibilities and Duties Answer phone and respond to client emails and voicemails. Support doctors by maintaining in-clinic appointment schedules. Provide exceptional customer service; maintaining confidentiality and diplomacy when handling requests throughout the client experience. Maintain paperwork and electronic medical records in practice management software. Process invoices and collect payments and deposits. Work on special projects and other duties as assigned. Qualifications General horse knowledge, required High School Diploma or G.E.D., preferred Minimum 1 year of customer service experience Team oriented with strong interpersonal skills Strong attention to detail, organization, and planning skills Strong written and oral communication skills Strong critical thinking and problem solving skills Proficient in Microsoft Office Suite, preferred Special Factors Monday through Friday with occasional Saturdays required. This is an hourly, non-exempt position. Pay scale starting at $17.00 per hour.

About the company:

Since opening its doors in 1986, the Mid-Atlantic Equine Medical Center has developed an enviable reputation as one of the premier equine veterinary hospitals in the country. Our reputation has given us the opportunity over the years to work on horses of various breeds and disciplines, from Kentucky Derby, Hambletonian winners and Olympic athletes to our local Hunterdon County equine friends. The team that has been put in place allows the hospital to provide exceptional care to the patient, 24 hours a day, seven days a week. A doctor is always present at the hospital to oversee the care of patients. Perhaps more than any of our credentials is our doctor's commitment to resolve equine health issues and patiently and effectively communicate with horse owners and professionals. In 2025 we joined Altano International, an Equine only, veterinarian founded corporation dedicated to the highest standards of equine veterinary care around the world.

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): Please briefly describe your equine experience.

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person