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LionHeart Logistics LLC

Client Service Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on New Jersey data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Job Summary Lion-Heart Logistics & Advisors is hiring a Client Services & Administrative Assistant based out of our Eatontown, NJ office. This is a customer-service-heavy role supporting our client base with day-to-day communication, order coordination, and administrative operations. It's a great fit for candidates early in their career -- prior experience is preferred but not required, and we're glad to train the right candidate. Responsibilities Serve as a primary point of contact for client communications, answering questions, coordinating scheduling, and keeping clients updated.
Handle day-to-day administrative operations:
correspondence, filing, billing coordination, and office organization. Support order and shipment coordination, including packaging and preparing outbound shipments. Maintain accurate records and assist with periodic inventory and audit processes. Coordinate with other Lion-Heart departments (support, billing, operations) to resolve client requests. Qualifications Strong written and verbal communication skills. Comfortable in a fast-paced, detail-oriented office environment. Reliable, organized, and able to work independently as well as closely with a partner coordinator. Prior customer service or administrative experience preferred, but not required. Available for a set in-office schedule (specific days confirmed during interview) in addition to standard office hours. Additional Details Full-time. Based in Eatontown, NJ. Background check required as a condition of employment. Benefits include 2 weeks of paid vacation and a complimentary gym membership.
Pay:
$55,000.00 - $60,000.00 per year
Benefits:
Paid time off
Work Location:
In person