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LG
Loyas Group
Insurance Agent and Customer Service Representative
Career Insights for Insurance Customer Service Representative
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Scorecard
Based on New Jersey data
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What they do
An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.
$47,503 / year median in New Jersey
-6% projected decline
Job Description
Insurance agency seeking licensed personal lines CSRs. Seeking motivated insurance professional with potential for career growth within firm. Thoroughly researching and analyzing insurance policies for clients. Promoting new insurance policies and coverages with clients. Working with Underwriters to adapt policies. Familiar with Applied EPIC Management System and rating systems helpful.