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Mastropiero Plumbing and Heating

Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on New Jersey data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Customer Rep. Must be able to answer and schedule customers and service techs with scheduling software. Busy HVAC and Plumbing Company. Strong computer skills a must. Will train. Must have 3 years office/computer experience with references. 8:00am to 4:30pm Monday through
Friday Job Types:
Part-time, Full-time Pay:
$20.00 - $22.00 per hour
Benefits:
Paid time off People with a criminal record are encouraged to apply
Education:
Associate (Preferred)
Experience:
Customer service: 3 years (Required)
Work Location:
In person