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UniFirst
Customer Service Representative
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Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
UniFirst
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Customer Service Representative - UniFirst
Whippany, NJ
Posted yesterday
Apply Now Customer Service Representative -
Youwill bea key playerin deliveringoutstanding customer serviceas aliaison between customersand the company.
At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provideonthejobtraining. What you'll be doing: Assistcustomersbyanswering questions related to accounts, procedures, and servicesby telephone or email. Provideexcellent customer service to both customers and UniFirstpersonnel.
Outlook, Excel, Word, TEAMS,etc) Time management and organizational skills with attention to detail. A collaborative, team-player capable of working independently. Problem solver in a dynamic environment. Comfortable performing basic mathematical skills (i.e.adding, subtracting, multiplying, dividing, etc.) Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods. What's in it for you?
UniFirst Location:
Whippany, New Jersey JobID 2603482
UniFirst is seekingadedicatedCustomerServiceRepresentativeto join our team.Youwill bea key playerin deliveringoutstanding customer serviceas aliaison between customersand the company.
At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provideonthejobtraining. What you'll be doing: Assistcustomersbyanswering questions related to accounts, procedures, and servicesby telephone or email. Provideexcellent customer service to both customers and UniFirstpersonnel.
Perform accounts receivable duties:
calling on outstanding accounts,processing credits and exchanges,and resolving accountconflictsthrough UniFirst's escalation process. Partner andprovideadministrative support to UniFirst's Sales Department. Perform basic data entryand other administrativeduties. Qualifications What we're looking for: 2 years of Customer Service experience in an administrative setting is preferred. Prior Accounts Receivable experience is highly encouraged. High School diploma or GED equivalent is recommended. Verbal & written communication skills: professional telephone and email etiquette.Essential skills:
active listener, responsive, and personable.Computer skills:
proficient knowledge of Microsoft Office products (i.e.Outlook, Excel, Word, TEAMS,etc) Time management and organizational skills with attention to detail. A collaborative, team-player capable of working independently. Problem solver in a dynamic environment. Comfortable performing basic mathematical skills (i.e.adding, subtracting, multiplying, dividing, etc.) Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods. What's in it for you?