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Bottle King Hillsdale

Front End Associate

Career Insights for Client Service Representative / Associate

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,890 / year median in New Jersey

-19% projected decline

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Job Description

    COMPETITIVE RATES
    • 401K
    WITH COMPANY MATCH
    • ADVANCEMENT
    OPPORTUNITIES
    • EXCELLENT EMPLOYEE PURCHASE DISCOUNTS
    • HEALTH INSURANCE FOR FULL-TIME EMPLOYEES
    • Front End Associates are responsible for processing all transaction accurately and leaving the customer with a positive impression Reports to: Front end manager Floor manager Assistant store manager Store manager
    Expectations:
    Provides excellent customer service Greets and thanks every customer with each transaction Ensures that every customer has a speedy and pleasant checkout experience Gives the customer their undivided attention during each transaction Maintains and stocks shelves, case displays and coolers at the front of the store Ability to stand for majority of the shift Summary As a Front End Associate, you will be integral to delivering outstanding customer service and ensuring a smooth shopping experience for our patrons. Your core skills in retail sales, cash handling, and communication will enable you to assist customers effectively and manage transactions accurately. With premium skills in POS systems and merchandising, you will help maintain an organized front end and promote products. Your relevant experience in a grocery store setting will further enhance your ability to meet customer needs and contribute to the overall success of our retail operations. Qualifications Strong customer service and communication skills Proficient in cash handling and operating cash registers Basic math skills and retail math knowledge Experience in retail sales and stocking Familiarity with POS systems and merchandising techniques Ability to conduct product demonstrations Previous experience in a grocery store environment is preferred
    Job Types:
    Full-time, Part-time Pay:
    From $15.92 per hour
    Benefits:
    401(k) 401(k) matching Employee discount Flexible schedule Health insurance Paid time off
    Work Location:
    In person

    Benefits

    • Paid Time Off (PTO)
    • 401(k) Plans
    • Health Insurance
    • Dental Insurance