Entry Level Customer Service Representative

Do you love helping others find the perfect solution? We need an Entry Level Customer Service Representative to join our fast-growing Jersey City crew! As an Entry Level Customer Service Representative, you'll be the bridge between our community and the world-class technology of AT&T — ensuring every resident stays connected. Becoming an Entry Level Customer Service Representative is ideal for an empathetic go-getter who thrives on interaction.

Also worth noting:

this is a performance-based role where your ability to connect directly impacts your success. Join SSG Incorporated if you're ready to turn your social skills into a career that pays the bills! The duties of an Entry Level Customer Service Representative are to: Provide friendly, in-person support to Jersey City neighborhoods. Drive sales of AT&T mobile phones by matching hardware to individual lifestyles. Consult with customers on the best residential data plans and fiber solutions. Exceed daily outreach targets by building genuine rapport with every visitor. Manage the full customer experience, from initial greeting to final technical setup. Win over new clients through empathetic listening and personalized service delivery. Compete for top honors on the team by achieving high customer satisfaction scores. Represent the AT&T brand with a focus on community trust and professional integrity. We need each Entry Level Customer Service Representative to have: Exceptional interpersonal skills and a genuine love for working with people. A competitive drive to be the most helpful and successful representative on the floor. Strong verbal communication skills that make complex tech feel simple and accessible. A "people-first" mentality that turns every interaction into a positive connection. Ability to thrive in social, high-traffic environments like the Jersey City waterfront. High motivation to reach earning milestones within a commission-focused pay structure. A resilient and positive attitude that stays focused on winning for the customer.

Job Type:

Full-time Pay:

$3,800.00 - $5,200.00 per month

Work Location:

In person