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PS
PROMAN Staffing
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Customer Service Representative — Warehouse Environment SUMMARY Strong communication and interpersonal skills Self-motivated, works well within a team Willingness to learn — training provided Organizes office operations and assists associates to optimize procedures Sorts and distributes communications in a timely manner Creates and updates records, ensuring accuracy and validity of information Resolves office-related issues and responds to requests Maintains trusting relationships with suppliers, customers, and colleagues Prints documents and labels for warehouse order processing Communicates between shipping and receiving to consolidate orders and shipment status Answers emails in a timely manner