Sales/Customer Service Specialist Suburban Seating & Safety Lodi, NJ Job Details Full-time From $27 an hour 11 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Microsoft Outlook Interpersonal skills Phone communication Attention to detail Client services Customer support Technical Proficiency Customer data entry Full Job Description Overview We are seeking a dynamic and energetic Sales/Customer Service Specialist to join our team! In this role, you will be the frontline ambassador for our company, delivering exceptional customer support and building strong client relationships. Your enthusiasm and proactive approach will drive sales growth, enhance customer satisfaction, and ensure smooth communication across diverse channels. If you thrive in a fast-paced environment, possess excellent communication skills, and enjoy helping others, this opportunity is perfect for you! This paid position offers a chance to develop your skills in sales, customer service, and client engagement while making a meaningful impact every day. Duties Engage with customers via phone, email, and in-person to provide outstanding service and support Conduct outbound calls to follow up with clients, promote products or services, and generate new leads Assist customers with inquiries, troubleshooting issues, and resolving complaints efficiently Maintain accurate records of customer interactions through data entry and HubSpot. Support sales initiatives by identifying customer needs and recommending appropriate solutions Utilize Microsoft Office tools to prepare reports, correspondence, and documentation that enhance team communication Qualifications Proven experience in sales or customer support roles, especially within call centers or client services environments Strong proficiency in Microsoft Office applications such as Word, Excel, and Outlook Excellent communication skills—both verbal and written—in English; bilingual skills are a significant advantage Demonstrated phone etiquette and professional demeanor during outbound and inbound calls Technical proficiency with computer systems, data entry tasks, and HubSpot software Exceptional organizational skills with attention to detail in managing multiple tasks simultaneously Problem-solving mindset focused on delivering positive customer experiences Ability to make high-volume outbound calls efficiently while maintaining professionalism and patience Join us as a Sales/Customer Service Specialist where your enthusiasm fuels success! Your dedication will help us create memorable experiences for our clients while advancing your career in a vibrant environment. We're committed to supporting your growth through ongoing training and development opportunities—apply today to become an essential part of our team!

Pay:

From $27.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person