Pets Aloud Veterinary is seeking an enthusiastic, self-motivated Client Service Representative/Receptionist to join our team. Our busy, three-doctor practice takes pride in providing full-service veterinary patient care to our clients' canine and feline companions. As our clients' first point of contact, the ideal candidate will have exceptional communication skills and a passion for delivering outstanding customer service.

Responsibilities:

Greet clients warmly in person, over the phone, and via email, addressing inquires and scheduling appointments Maintain accurate client and patient records, process payments, and handle insurance claims Relay important information between clients, veterinarians, and other staff members Address and resolve client concerns promptly and courteously Maintain strict confidentiality regarding clients and patients for whom the practice provides veterinary services Maintain a positive, empathetic, and professional attitude toward clients

Requirements:

Education:

High School Diploma or Equivalent required Previous experience in a veterinary hospital or medical office is required Strong communication skills to effectively engage with customers Strong organizational abilities and attention to detail Proficiency in using computer systems and office software Ability to handle multiple tasks efficiently in a fast-paced environment

Job Types:

Full-time, Part-time Expected hours: 16.0 - 32.0 per week

Benefits:

401(k) 401(k) matching Flexible schedule Health insurance Paid time off

Shift:

Day shift Evening shift Morning shift

Experience:

Veterinary:

1 year (Required) Ability to

Commute:

Mahwah, NJ 07430 (Required) Ability to

Relocate:

Mahwah, NJ 07430: Relocate before starting work (Required)

Work Location:

In person