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Castle Couture

Customer Service Representative- Weekends Required

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on New Jersey data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Our Alterations division at Castle Couture is looking for star team players and leaders to run the division. No phone calls please. Our most successful team leaders are self-motivated professionals with an upbeat, outgoing personality and excellent communication skills. You must be able to work efficiently in a high volume and fast paced work environment. The ideal candidate will be a multi-tasker, problem solver with a professional attitude who provides exceptional customer service to all customers. You must have a passion for working with brides, guests and prom girls to make their day truly special.
Requirements:
Schedule would be: Tuesday 12-8 Wednesday 4-8 Thursday 4-8 or Friday 12-6 Saturday 10-6 Sunday 10-6 Must be able to work in a fast paced/ high speed environment Ability to be on your feet all day Must be able to dress/ undress clients Must be able to multi-task Must be detail oriented and self-motivated Must be willing to actively engage with customers Must have excellent communication skills Must be able to work both Saturday and Sunday.
Job Types:
Full-time, Part-time Pay:
From $17.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance