We are looking for a Customer Service Representative to join a health insurance support team in Manasquan, New Jersey. This Long-term Contract opportunity is ideal for individuals who enjoy helping others, communicating clearly, and managing detailed information in a fast-paced environment. You will receive thorough training to build the knowledge needed to assist clients with benefit-related questions and enrollment support. This role offers the chance to contribute to a service-focused organization dedicated to making benefits administration easier for its clients.

Responsibilities:

Assist customers with questions related to health benefit enrollment and provide clear, accurate service throughout the interaction. Enter and update alphanumeric and numeric information in internal systems with a strong focus on accuracy and timeliness. Use Microsoft Outlook, Excel, and Word to manage communication, organize information, and support daily administrative tasks. Participate in comprehensive training programs to learn benefit processes, service standards, and client support procedures. Maintain detailed records of customer interactions, submitted information, and follow-up actions as needed. Work closely with team members and supervisors to ensure customer requests are handled efficiently and professionally. Review documentation for completeness and identify missing or inconsistent information before processing. Support high-volume service periods by balancing multiple tasks while maintaining quality and attention to detail. Strong data entry skills, including both numeric and alphanumeric input. Proficiency with Microsoft Outlook, Excel, and Word. Excellent verbal and written communication skills. Ability to learn new processes quickly through structured training. High level of accuracy and attention to detail when handling customer information. Strong organizational skills and the ability to manage multiple priorities. Detail-oriented approach to customer service with a dependable and team-oriented work style. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .