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PC
Primwave Consulting
Customer Experience Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Customer Experience Associate Primwave Consulting Montclair, NJ Job Details Full-time $52,000 - $63,000 a year 12 hours ago Qualifications Customer communication Full Job Description PrimeWave Consulting is hiring driven, goal-oriented individuals to represent Verizon and help customers discover solutions that fit their needs. This role offers hands-on sales experience, professional development, and the opportunity to grow alongside a high-performing team. As a Customer Experience Associate, you'll represent Verizon in customer-facing interactions, helping customers explore wireless and connectivity solutions while developing real-world sales experience. If you're competitive, coachable, and eager to grow, this is an opportunity to build a career while working with one of the most recognized brands in telecommunications. What You'll Do Represent Verizon through face-to-face customer interactions Educate customers on Verizon products and services Build relationships that drive customer satisfaction and sales growth Identify customer needs and recommend Verizon solutions Support Verizon customer acquisition and promotional initiatives Track sales activity and customer interactions Collaborate with teammates to achieve sales goals and campaign objectives Deliver a professional Verizon experience during every interaction What We're Looking For Strong communication and interpersonal skills Positive attitude and competitive mindset Interest in sales, customer engagement, or business development Ability to work independently and as part of a team Strong organizational skills and attention to detail Previous sales, retail, hospitality, or customer service experience is a plus, but not required