We are hiring a Verizon Customer Service Representative to support customers with questions, account needs, product information, and service solutions. This full-time, in-person opportunity is ideal for someone who enjoys helping people, communicating clearly, and creating positive customer experiences while representing Verizon. As a Verizon Customer Service Representative, you'll provide customer support throughout each interaction, strengthen customer engagement, and help customers understand available Verizon products and services. You'll learn how to listen to customer needs, answer questions, explain service options, and provide helpful recommendations while maintaining a professional and welcoming experience. Responsibilities Provide friendly and professional customer support by answering questions and assisting with customer needs. Build meaningful customer engagement through active listening, clear communication, and personalized assistance. Represent Verizon professionally while providing accurate information about products, services, and account options. Assist customers with service questions, product information, enrollment, and basic account-related concerns. Identify customer needs and provide appropriate recommendations that support both customer satisfaction and Verizon service awareness. Maintain consistent customer support and follow-up while creating positive customer engagement throughout each interaction. Qualifications Previous customer service, customer support, retail, sales, hospitality, or related experience is a plus. High school diploma or GED preferred, with strong communication and interpersonal skills. Positive, professional, and customer-focused approach with the ability to build customer engagement. Comfortable learning Verizon products, services, and customer support processes. What You'll Get Full-time, in-person opportunity with hands-on training and coaching. Professional development in customer support, communication, and customer relations. Opportunities to develop skills in customer engagement, service recommendations, and sales support. Experience representing Verizon while building valuable customer service and communication skills. Supportive team environment focused on customer satisfaction and professional growth. Throughout the role, you'll use customer support skills to resolve questions, strengthen customer engagement, and represent Verizon with professionalism. The position also provides opportunities to recognize customer needs and introduce relevant service options without losing focus on the customer experience. Your goal is to make every interaction helpful, informative, and positive while delivering reliable customer support and meaningful customer engagement on behalf of Verizon.

Pay:

$3,200.00 - $5,200.00 per month

Work Location:

In person