Full Job Description Do you have a natural ability to turn a first interaction into a meaningful connection? Our team is looking for a people-focused professional who values communication, trust, and creating exceptional customer experiences. As a Client Assistant, you'll represent the BOX platform while helping local businesses better understand their energy options with clarity, patience, and professionalism. The Client Assistant role goes beyond simply answering questions. You'll build relationships, understand customer needs, provide helpful solutions, and ensure each customer feels informed and supported throughout the process. The Client Assistant role is an opportunity to develop valuable communication and customer engagement skills while contributing to a growing sales team. Our team is committed to creating success through thoughtful planning, strong communication, and innovative strategies. As a Client Assistant, you'll gain hands-on experience in customer engagement, relationship building, and professional communication. Every interaction is an opportunity to make a positive impression, support customers, and grow professionally.

Client Assistant Responsibilities:

Promote BOX Energy services through positive, direct community interactions. Educate local businesses about available energy and utility options. Provide friendly, professional customer service that builds trust and strengthens brand relationships. Identify customer needs by asking thoughtful questions and recommending appropriate sales solutions. Explain energy services and available sales options in a clear, easy-to-understand manner. Build strong customer relationships through personalized and attentive communication. Address customer sales questions and concerns professionally while maintaining a positive experience. Accurately collect customer information to assist with account setup and ongoing service. Collaborate with team members to meet customer service and sales performance goals. Represent the company with a professional, positive, and customer-focused attitude.

Client Assistant Qualifications:

Strong interpersonal skills and a genuine interest in helping others. Excellent verbal communication skills with a friendly and professional approach. Previous Client Assistant or customer service experience is a plus, but not required. Ability to quickly establish rapport with a wide range of customers. Patient, positive, and energetic attitude in a fast-paced environment. Ability to adapt communication styles based on individual customer needs. Team-oriented mindset with a commitment to collaboration and shared success. Motivated and proactive approach to engaging customers and creating positive experiences. Strong willingness to learn, develop new skills, and grow within a professional environment. If you're ready to strengthen your communication skills, build meaningful customer relationships, and take the next step in your career, apply today to become our next Client Assistant!

Pay:

$55,000.00 - $65,000.00 per year

Work Location:

In person