Job Category Staff & Executive - Healthcare - Administrative Services Overview New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and six centers and institutes that focus on cancer treatment and research, neuroscience, clinical and translational research, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state including New Brunswick, Piscataway, Newark, Scotch Plains, Somerset, Blackwood, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives. Posting Summary Rutgers, The State University of New Jersey, is seeking a Clinic Services Representative II for the Eric B. Chandler Health Center at the Robert Wood Johnson Medical School. The primary purpose of the Clinic Service Representative II-Registration is to perform a variety of simple and complex registration activities at the Eric. B. Chandler Health Center and its affiliate sites under limited supervision. Among the key duties of this position are the following: Greets patients/visitors determines nature of business, and announces visitors to appropriate personnel in a courteous and professional manner. Schedules and maintains appointments through the Practice Management scheduling (IDX) program. Checks in-patients, verifies and updates demographic, insurance and other necessary information in the computer records. Completes new patient's demographics, emergency contact and employer information in the Program Management System. Accurately collects and verifies insurance information and determines limitations of patient's insurance coverage. Determines eligibility for federal and state programs. Determines eligibility and processes applications.

FLSA:

Nonexempt Grade:

177

Minimum Salary:

27.290

Mid Range Salary:

27.790

Maximum Salary:

28.620 Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs

Position Status:

Full Time Standard Hours:

35.00

Daily Work Shift:

Day Work Arrangement This position requires a fully on-site work arrangement.

Union Description:

Teamsters 97

Payroll Designation:

PeopleSoft Terms of Appointment:

Staff - 12 month

Position Pension Eligibility:

PERS Minimum Education and Experience Two (2) years of experience in physician, hospital or health center billing setting, including management of various types of insurance billing processes. Required Knowledge, Skills, and Abilities Bi-lingual (English/Spanish) skills required. Knowledge of medical terminology is required. Must be familiar with the billing practices of Medicaid and Medicare. Requires working with office equipment and confidential patient records and correspondence. Required to proofread and check documents for accuracy. Preferred Qualifications Candidates having experience working in a Federally Qualified Health Center a plus.

Physical Demands and Work Environment Physical Demands:

This position requires standing, walking, use of hands to finger, handle or feel, ability to reach with hands and arms 1/3 of the time; ability to talk or hear up to 2/3 of the time and sitting over 2/3 of the time. Must have clear vision at 20 inches or less (close vision).

Work Environment:

Moderate noise level. Special Conditions May require working evenings and/or Saturdays.

Regional Campus:

Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus:

Downtown New Brunswick City New Brunswick State NJ