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Transcript and Customer Service Clerk
Career Insights for Customer Service Representative (General)
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Scorecard
Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Transcript and Customer Service Clerk at Drew University Transcript and Customer Service Clerk at Drew University in New Providence, New Jersey Posted in about 19 hours ago.
Type:
full-time Process transcript requests, enrollment verifications, and academic records while providing customer service to students and alumni. Maintain accurate and confidential information in compliance with FERPA guidelines.