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Auto Center NJ Inc

BDC Agent

Career Insights for Client Service Representative / Associate

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Based on New Jersey data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,890 / year median in New Jersey

-19% projected decline

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Job Description

BDC Agent Auto Center NJ Inc Orange, NJ Job Details Full-time $40,000
  • $50,000 a year 2 hours ago Benefits Employee discount Opportunities for advancement Referral program Qualifications Spanish Phone communication Customer service Client inquiry handling Attention to detail Retail math Full Job Description About us Auto Center NJ Inc is business in Orange, NJ.
We are professional, agile and customer-centric.
Our work environment includes:
Modern office setting Modern office setting Growth opportunities Modern office setting Growth opportunities Modern office setting Growth opportunities
  • Job Summary:
  • We are seeking a detail-oriented and customer-focused Agent to join our team. The ideal candidate will have excellent communication skills and the ability to provide exceptional service to customers.
  • Duties:
  • Answer incoming calls and assist customers with inquiries
  • Maintain accurate inventory records and assist with inventory control
  • Utilize software systems to process orders and track customer information
  • Upsell products or services to customers based on their needs
  • Negotiate with customers to reach mutually beneficial agreements
  • Communicate effectively with team members and management
  • Conduct outside sales activities to attract new clients
  • Bilingual proficiency in Spanish is a MUST
  • Experience:
  • Prior experience in a customer service or sales role preferred
  • Proficiency in math for retail calculations
  • Strong phone etiquette skills
  • Ability to negotiate effectively and close sales deals
  • Experience with inventory control practices
  • Familiarity with software systems for order processing and customer management Join our team as an Agent and enjoy the opportunity to utilize your communication skills, sales acumen, and attention to detail in a dynamic work environment.
Job Type:
Full-time Pay:
$40,000.00
  • $50,000.
00 per year
Benefits:
Employee discount Opportunities for advancement Referral program
Experience:
Customer service: 1 year (Preferred) Ability to
Commute:
Orange, NJ 07050 (Required) Ability to
Relocate:
Orange, NJ 07050: Relocate before starting work (Preferred)
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements