A growing service organization in Parsippany NJ is seeking a Customer Service Coordinator to join its customer service and dispatch support team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day. Responsibilities Handle incoming customer calls, emails, and service requests Communicate appointment updates, schedule changes, and technician information Support dispatch operations by gathering and maintaining accurate service information Document customer interactions and service details within company systems Follow up on open customer matters and ensure timely resolution Coordinate with dispatch, technicians, and internal departments to support daily operations Maintain accuracy and organization while managing a high volume of activity Qualifications Prior experience in customer service, call center, service coordination, dispatch support, or administrative support Strong communication and customer service skills Ability to multitask and work effectively in a fast-paced environment Excellent attention to detail and organizational skills Comfortable using CRM systems and business software Reliable, accountable, and team-oriented Dispatch or field service industry experience is a plus TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .