Are you passionate about technology, enjoy working with people, and thrive in face-to-face interactions? We're looking for a Verizon Customer Service Representative to represent Verizon and provide customers with knowledgeable service, personalized recommendations, and solutions that fit their needs. As a Verizon Customer Service Representative, you'll interact directly with customers, answer questions, explain Verizon products and services, address customer concerns, and help customers find the right communication solutions. The Verizon Customer Service Representative role is ideal for someone who enjoys building relationships, communicating with others, and creating positive customer experiences.

Verizon Customer Service Representative Responsibilities:

Welcome customers in a friendly and professional manner while creating a positive experience. Explain Verizon products and services, including wireless plans, devices, internet, entertainment, and business solutions. Learn about customer needs and recommend relevant products, services, upgrades, or solutions. Assist with service plan changes, device activations, upgrades, and other customer requests. Build strong customer relationships through attentive service and knowledgeable product guidance. Maintain accurate customer information and follow established policies and procedures. Represent the Verizon brand professionally and provide a consistent, high-quality customer experience. What You Bring as a

Verizon Customer Service Representative:

Strong communication and interpersonal skills. A friendly, professional, and customer-focused attitude. Confidence explaining products, services, and recommendations to different types of customers. Previous customer service or sales experience is helpful but not required. A willingness to learn Verizon products, services, and customer engagement strategies. Ability to work flexible hours and participate in customer outreach and events.

Why Join Us:

Competitive compensation with performance-based incentives. Comprehensive training on Verizon products, services, and customer engagement. Opportunities to develop skills in sales, customer service, and professional development. A supportive team environment focused on growth and customer experience. The opportunity to build valuable communication, relationship-building, and sales skills wh

Job Type:

Full-time Pay:

$48,000.00 - $60,000.00 per year

Work Location:

In person