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This and That Hardware and Plumbing Supply Inc.

Customer Service Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,214 / year median in New Jersey

-19% projected decline

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Job Description

Customer Service Associate This and That Hardware and Plumbing Supply Inc. - 3.7 Ridgefield Park, NJ Job Details Full-time $15 - $22 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Qualifications Lifting equipment Computer operation Merchandising Basic math Moving Filing English Forklift High school diploma or GED Driver's License Individual consumer customer service Typing Material handling equipment operation Full Job Description About us This and That Hardware is a small business in Ridgefield Park, NJ 07660. We are professional and engaging.
Our work environment includes:
Casual work attire Regular social events We are looking for someone with a great work ethic. Ideal candidates will be able to handle the following responsibilities, while maintaining professionalism and hospitality to our customers, vendors, and employees.
Responsibilities Are But Not Limited To:
Maintains the shop and warehouse environments by keeping them neat and orderly, straightening, and stocking merchandise Will schedule/coordinate truck services, communicate with drivers for maintenance needs, maintain parts & inventory for the shop, and keep the shop environment organized Assist manager/owner to regulate activities with technicians, customer service representatives, and administrative personnel File company forms, invoices, and spreadsheets Assists with display of new merchandise, Re-stock merchandise, and transportation of merchandise and materials to our technicians and retail locations Participate in various maintenance projects as needed Basic math skills, the ability to write and communicate clearly required Excellent customer service orientation and a focus on customer satisfaction is required Proficient computer skills (typing, MS Office, etc.)
Physical Requirements and Working Conditions:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to sit, stand, walk, hear, talk, read, balance, use hands, use fingers, reach, stoop, kneel, crouch, crawl, push or pull. The employee must be able to lift or move objects weighing up to 100 pounds. The noise level in the work environment is usually moderate. Must be capable of operating a forklift Perform all duties as prescribed by immediate supervisor. Communicate all questions and concerns to immediate supervisor. Must be 18 years or older
Job Type:
Full-time Pay:
$15.00 - $22.00 per hour
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Education:
High school or equivalent (Preferred)
Language:
English (Preferred)
License/Certification:
Driver's License (Preferred)
Work Location:
In person