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VCA Animal Hospitals

Client Service Representative

Career Insights for Client Service Representative / Associate

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,890 / year median in New Jersey

-19% projected decline

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Job Description

Location Ridgewood, New Jersey, United States of America Category Hospital Support Roles Job Id
R-253588
Job Type Full time Ridgewood, NJ - We are looking for a friendly, kind person with excellent communication skills to represent our hospital in the reception area. You must have 2 years' experience in a service/sales environment, love animals, and be able to converse with clients to educate them about what we offer. You must be able to answer multiple phones, greet clients and pets, invoice and take payments, learn our software, and basic pet health issues. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance