Customer Service Representative Roselle, NJ Full-Time | Monday-Friday | 8:30 AM - 5:00 PM $21.00 - $23.00 per hour About the Opportunity A growing manufacturing and distribution company is seeking a Customer Service Representative to join its team. This individual will play a key role in supporting customer accounts, processing orders, coordinating shipments, and ensuring a high level of service throughout the order fulfillment process. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment while maintaining a customer-first mindset. Responsibilities Enter and manage customer orders accurately and efficiently. Respond to customer inquiries regarding orders, deliveries, product information, and account-related requests. Coordinate with internal departments to ensure timely order fulfillment and delivery. Track shipments and provide customers with status updates and delivery information. Communicate proactively regarding order changes, delays, and other important updates. Assist with resolving customer concerns and ensuring a positive customer experience. Maintain accurate records, customer information, and order documentation within company systems. Support additional administrative and customer service functions as needed. Qualifications 1+ year of experience in customer service, order entry, administrative support, or a related position. Strong attention to detail and ability to manage multiple priorities. Excellent communication and interpersonal skills. Proficiency with Microsoft Office, including Outlook, Excel, and Word. Experience with ERP, CRM, inventory, or order management systems is a plus. Strong problem-solving skills and a collaborative, team-oriented approach. What We Offer Competitive hourly compensation Stable Monday-Friday schedule Professional and team-oriented work environment Opportunities for growth and development #JDP