Customer Service Representative Express Employment - 3.8 Rutherford, NJ Job Details Full-time $25 - $28 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Employee assistance program Vision insurance Life insurance Paid sick time Qualifications Customer returns handling Full Job Description Located in

Rutherford, NJ Salary:

$25.00-$28.00 per hour arge manufacturing company is looking for a Customer Service Representative to work in their fast-paced office. Ideal candidate will have 4+ years of customer service experience and have strong organizational and time management skills. Job Duties Communicate with internal and external customers by email and phone to resolve customer inquiries and Sales Orders. Sets clear expectations by providing accurate information and transparent communication. Works with team members to ensure all pieces of order are present. Edits orders received for price and nomenclature. Informs customer of unit prices, shipping date, anticipated delays and additional information needed. Records or files copy of orders received according to expected delivery date. Enters orders into business system. Collaborates with Supply Chain and Purchasing to update existing orders to reflect projected ship dates Assist quality and sales in transacting RMA returns for repair and credit Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations.

Hours:

Monday-Friday from 8:30am-5:00pm Eligible associates may receive a comprehensive benefits package that includes: Medical, Dental, Vision, Term Life Insurance, and Short-Term Disability 401(k) Retirement Plan Employee Assistance Program (EAP) NJ Paid Sick Leave and Holiday Pay #1738

OS Express Office:

Hasbrouck Heights 209 Williams Avenue Hasbrouck Heights, NJ 07604