A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
: Assists all patients and visitors at the main entrance to the hospital. Assists all patients and visitors with directions and wheelchair assistance as needed. Maintains Guest Services procedures, objectives, and quality and safety standards. Maintains lobby area. Communicates professionally & diplomatically with patients, families, visitors and staff.
QUALIFICATIONS
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Education & Experience:
High School Diploma or equivalent required, college education preferred. 3-5 years hospital employment or customer service experience preferred.
Certification/Licensure:
N/A Knowledge & Skills:
Excellent verbal and written communication skills. Proficient in Microsoft office Word, Excel, Outlook and Teams. Computer skills. Bilingual preferred.
Click Here to Review Our Great Benefits Offerings ?> At Inspira Health , you'll join with the area's most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth. Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardiac testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties. Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.
