Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
AI
Aetrex, Inc.
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on New Jersey data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Aetrex, Inc., one of the Top 100 privately held companies in New Jersey, is looking for a talented customer service professionals to join our team. The perfect opportunity comes without a commute to the city! An ideal candidate will possess a positive attitude and enjoy engaging with people.
- Genuinely care about customer satisfaction and be a great communicator.
- Good verbal and written communication skills.
- Be comfortable handling interactions over the phone, live chats, and emails.
- Familiar with Microsoft 365 Office, primarily Word, Excel, and Outlook.
IT IS A PLUS IF YOU HAVE EXPERIENCE WITH ANY OF THE FOLLOWING
- Data Entry/Data Review
- EDI and NuORDER
- Zendesk
INFOR M3
- Internal sales experience As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. A normal day for an Aetrex Customer Service involves:
- Handle customer interactions - calls, emails, and chats.
- Respond to customer requests, promptly and accurately.
- Data (order) entry, and modifications.
NO COLD CALLING!
!! In return for your outstanding customer service, you will get:- Competitive compensation and outstanding benefits package.
- Comprehensive benefits package including health insurance, dental/vision coverage, 20 PTO (Paid Time Off) days each year, 401(k) with a company match, Flexible Spending Account, HRA and Short-term & Long-term disability insurance, Early Fridays, Volunteer Days, Onsite Gym, Weekly Yoga class, Bagel Wednesdays, Monthly catered luncheon, and team building events and more!
- A career path and a growth opportunity with a global leader in comfort and wellness footwear and foot scanning technology.