JOB SUMMARY

Retina Center of New Jersey is seeking a full time Call Center Representative. The ideal candidate must meet the following criteria: Responsibilities include, but are not limited to, the following: Answer, direct, and transfer incoming calls to appropriate staff, department or office location in a timely, efficient, professional and consistently polite manner Schedule patient appointments - obtain patient demographics and insurance information Scan and distribute records to appropriate locations Monitor, track and follow up on appointment status Make outbound confirmation calls and process appropriate paperwork File daily paperwork Process mailings Complete other specific projects as assigned by manager(s) Perform initial and subsequent data entry of calls that come into office

QUALIFIED APPLICANTS MUST

Have strong verbal phone presentation skills Be able to work in a fast-paced environment Be highly organized and able to multi task Be available to work various shifts Typing/Data Entry Ability to follow direction Work well with others

•Bilingual is a must

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Job Type:

Full-time Pay:

From $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person