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I1
ICS, 1-800-Book-A-Limo
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
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Based on New Jersey data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,214 / year median in New Jersey
-19% projected decline
Job Description
Customer Service Representative ICS, 1-800-Book-A-Limo Wallington, NJ Job Details Full-time $18 - $22 an hour 1 hour ago Benefits Health insurance Paid time off Flexible schedule Qualifications Computer operation Computer literacy Administrative experience Records management Organizational skills Multi-line phone systems Full Job Description Company Overview Book A Limo is a global provider of premium transportation, offering corporate car and limo services across over 1000 cities and airports worldwide. We are committed to delivering exceptional customer experiences through reliable and professional service. Job Overview We are looking for a friendly and organized Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, handling inquiries, scheduling, and providing support to ensure smooth communication and service delivery. The ideal candidate will be tech-savvy, personable, and capable of managing multiple tasks efficiently in a fast-paced environment. Responsibilities Answer incoming calls using multi-line phone systems with professionalism and courtesy. Assist clients with booking reservations, providing information about services, and addressing questions or concerns. Maintain accurate records through data entry and customer management in our in-house software (Must be computer and software littarature) Use Microsoft Office tools to prepare reports, emails, and documentation as needed. Provide excellent customer support by demonstrating strong phone etiquette, active listening, and problem-solving skills. Qualifications Prior office management or administrative experience is preferred but not mandatory. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software. Strong computer literacy including data entry, spreadsheets, and general clerical skills. Bilingual abilities are a plus to assist a diverse client base. Excellent organizational skills with the ability to multitask effectively. Exceptional communication skills, both verbal and written, especially over the phone. Experience with customer service roles or front desk responsibilities is highly Join our team as a Customer Service Representative where your organizational skills and friendly attitude will help us deliver top-tier service to clients around the globe!