Entry-Level Client Service Associate ICS Corporation - 4.4 West Deptford, NJ Job Details $50,000 - $65,000 a year 16 hours ago Qualifications Project team coordination Report preparation Customer records maintenance Customer communication Serving clients Bachelor's degree in communications Account maintenance Project documentation Marketing Customer service Operations coordination Spreadsheets Bachelor's degree in business Word embeddings Filing Administrative experience Bachelor's degree in marketing Bachelor's degree Task prioritization Customer engagement Communications Productivity software Cross-functional collaboration Business Communication skills Entry level Cross-functional communication Quality data entry Progress tracking (project management tasks) Time management

Full Job Description About Us:

ICS Corporation is a family-owned direct mail marketing company located in West Deptford, New Jersey. Since 1965, ICS has partnered with some of the nation's leading organizations to deliver innovative direct mail and marketing solutions. For more than 60 years, our success has been built on exceptional service, attention to detail, and a commitment to exceeding client expectations.

Job Summary:

ICS Corporation is seeking a motivated, organized, and detail-oriented Entry-Level Client Service Associate to join our growing team. This position provides administrative and customer service support to the Client Service team and assists with the coordination of direct mail projects.

Key Responsibilities:

Provide administrative and clerical support to the Client Service team Assist with creating and maintaining work tickets, work orders, and project documentation Enter and update information accurately in internal systems and databases Assist with tracking project status, deadlines, and account information Communicate with internal departments to help ensure projects stay on schedule Assist Client Service Representatives with day-to-day account needs Maintain organized and accurate files and records Prepare reports, spreadsheets, and other administrative documents Follow up on outstanding information and help ensure projects move forward efficiently Learn ICS systems, processes, and direct mail operations

Qualifications:

Bachelor's degree preferably in Business, Marketing, Communications, or a related field Previous customer service, administrative, internship, or office experience preferred, but not required Strong attention to detail and accuracy Excellent written and verbal communication skills Strong organizational and time-management skills Proficiency with Microsoft Office, including Word and Excel Ability to learn new software and business systems Ability to manage multiple tasks and prioritize responsibilities Professional, positive, and customer-focused attitude Reliable and dependable with a strong work ethic Ability to work collaboratively with multiple departments Eagerness to learn and grow within the Client Service team