Automotive Service Advisor / Service Writer $70,000 - $110,000+ per year based on experience & performance Looking for a Service Advisor position where you can build a career — not just take another job? We're looking for an experienced Automotive Service Advisor/Service Writer to join our busy, growing Toyota dealership in Woodbridge, NJ . We have a ton of work, a growing customer base, and a dealership that is continuing to expand. But while we're growing, we're determined to maintain a true mom-and-pop atmosphere where our employees know each other, work together, and feel like part of the team. We're looking for someone who wants longevity — someone who wants to plant roots, grow with the business, and become an important part of our team. What We Offer $70,000 - $110,000+ annual earning potential Pay based on experience and performance Medical, Dental & Vision Insurance Life Insurance 401(k) with company matching Paid Time Off Employee Discount Flexible Schedule Relocation Assistance Career Advancement Opportunities Fun & Supportive Work Environment Monday-Friday schedule Full-time, 8-hour shifts Busy service department with plenty of opportunity to earn What You'll Do As a Service Advisor, you'll be the connection between our customers and our technicians. You'll help customers understand their vehicle's needs while making sure repairs are communicated clearly and completed efficiently.

Responsibilities include:

Greet customers and obtain accurate vehicle information Listen to and understand customer vehicle concerns Accurately document concerns and prepare repair estimates Clearly explain recommended repairs and maintenance to customers Communicate effectively with technicians regarding repairs and vehicle status Keep customers updated throughout the repair process Manage customer expectations and address concerns promptly Process payments and maintain accurate service records Build lasting customer relationships Contribute to a positive and productive team environment What We're Looking For 2+ years of Automotive Service Advisor experience Automotive dealership experience strongly preferred Excellent communication and interpersonal skills Strong customer service and problem-solving abilities Ability to manage multiple customers and repair orders in a busy environment Comfortable communicating with both customers and technicians Knowledge of automotive repair terminology and procedures Experience with automotive repair/service software is a plus Professional, dependable, organized, and team-oriented Toyota Experience Is NOT Required We welcome experienced Service Advisors from ANY OEM . If you've worked at a Honda, Ford, GM, Nissan, Hyundai, Kia, Subaru, BMW, Mercedes, or another dealership and know how to take care of customers, write a strong repair order, communicate with technicians, and keep a busy service drive moving — we want to hear from you. Why Join Us We're not looking for someone who plans to stay for a year and move on to the next dealership. We're looking for someone who wants to build something with us. The dealership is growing and expanding, but the goal is to keep the environment personal, supportive, and team-oriented. You'll have the workload and earning potential of a busy dealership while still having that "this feels like home" atmosphere. If you're an experienced Service Advisor looking for strong earning potential, a Monday-Friday schedule, great benefits, plenty of work, and a dealership where longevity actually matters , we'd love to hear from you. Apply today — we'd love to talk about your future with our team!

Pay:

$70,000.00 - $110,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Relocation assistance Retirement plan Vision insurance

Work Location:

In person