We are seeking an experienced Service Advisor to join one of the highest-volume Toyota dealerships in the entire Northeast . Our dealership has earned the prestigious Toyota President's Award for the last four consecutive years , a recognition that reflects our commitment to exceptional customer service, operational excellence, and outstanding performance. We are looking for the best of the best —a proven automotive professional who thrives in a high-volume, fast-paced dealership environment and understands what it takes to deliver exceptional results. This Position Is for Proven Professionals Dealership experience is required. You must have a minimum of 3 years of Service Advisor experience to apply. We are not looking for someone who simply wants to learn the business. We are looking for an experienced Service Advisor with a proven track record of success who is ready to perform at the highest level. What You'll Be Responsible For Delivering a world-class customer experience from write-up through vehicle delivery. Building lasting relationships that create loyal, repeat customers. Maximizing legitimate service opportunities and consistently driving gross profit . Achieving and exceeding CSI/customer satisfaction goals . Accurately identifying customer concerns and recommending necessary maintenance and repairs. Clearly explaining recommended services, estimates, and repair orders to customers. Maintaining constant communication with customers throughout the repair process. Working closely with technicians and management to ensure an efficient, high-quality repair experience. Following up with customers to ensure complete satisfaction. Helping drive customer retention, repeat business, and dealership profitability. Maintaining professionalism, urgency, organization, and attention to detail in an extremely high-volume environment. The Candidate We're Looking For Minimum 3 years of automotive Service Advisor experience. Dealership experience is mandatory. Toyota experience is strongly preferred. Proven success in a high-volume service department . Strong track record with CSI, gross profit, customer retention, and productivity . Exceptional communication and relationship-building skills. Strong automotive knowledge and the ability to understand and explain repairs. Professional, energetic, confident, and highly motivated. Ability to handle a large customer base without sacrificing the customer experience. A true team player who wants to compete and win. A proven track record of being one of the best. Why Join Us? You're not joining an average dealership. You're joining a President's Award-winning organization that has achieved this recognition four years in a row . We have the customer traffic, the volume, the reputation, and the opportunity for the right Service Advisor to succeed at an elite level. We believe our people are the foundation of our success—and we are committed to finding top-tier automotive professionals who want to be surrounded by other high performers. Only the Best Will Be Chosen If you have at least 3 years of dealership Service Advisor experience , have a proven record of success, and believe you have what it takes to perform among the best in the industry, we want to hear from you. If you're looking to join a high-volume, award-winning Toyota dealership and compete at the highest level , apply today. Exceptional opportunity. Exceptional dealership. Exceptional standards. Only the best will be chosen.

Job Type:

Full-time Pay:

Up to $150,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person